Privacy policy

Privacy Policy

Last updated: April 8, 2025

This Privacy Policy describes how Freezochino Australia ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services via drinkfreezo.com.au (the "Site").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Site and reflect the “Last Updated” date.

Collection and Use of Personal Information

• Directly from you: name, email, address, phone, account credentials, order info.
• Automatically: cookies, IP address, device/browser data, usage logs.
• From third parties: Shopify, payment processors, analytics services.

How We Use Your Information

• Provide and improve services and fulfil orders
• Marketing and promotions (with opt-out options)
• Fraud detection and site security
• Customer support and communication

Cookies

We use cookies to personalize your experience. See Shopify’s Cookie Policy for more.

Sharing of Information

We may share your information with service providers, marketing partners, and affiliates, or if required by law.

Your Rights

• Access, correct, or delete your data
• Opt-out of marketing emails
• Submit complaints or contact our support

Complaints

If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: oaic.gov.au | Phone: 1300 363 992

Contact

Email: info@drinkfreezo.com.au
Address: 28 Port Jackson Boulevard, Clear Island Waters, QLD, 4226, AU
ABN: 39 349 490 376